Leadership training
Popular Training Courses
Further Your Professional Growth
Assertiveness Skills for Supervisors and Managers
Confident, assertive leadership has a direct impact on achievement. This workshop is essential for supervisors and managers aiming to enhance their influence and impact. Participants will develop skills to adapt their leadership style, gain greater confidence and credibility, and communicate clearly and decisively.
Stepping Up to Team Lead
Team leaders are in high demand. Equip yourself with the tools to support, inspire and motivate your team. Gain skills to build and manage teams, develop feedback systems, and engage effectively. Navigate challenges and succeed as a new team leader.
Lean Project Management Principles
These sessions explore the Five Principles of Lean and provide practical tools that can be used to eliminate waste and streamline processes in any organization.
Safety-Supervisor Competency under OHSA
As of July 1, 2014, employers must ensure supervisors are “competent” under the Occupational Health & Safety Act (OHSA). This full day of training covers the OHSA and the duties of a competent supervisor or manager, providing the necessary skills and knowledge for compliance.
Coaching for Results
Discover how a coaching approach to conversations can lead to accelerated results and foster trusting and productive relationships. Coaching enhances critical thinking and fosters innovative problem-solving. Learn the fundamentals of a coaching mindset and skills to cultivate a coaching culture. Develop your unique coaching style to consistently ‘walk your talk’ and be a model for your organization. Enhance your ability to ask powerful questions, collaborate with direct reports, colleagues, and senior managers. Improve your listening, paraphrasing, and information-gathering skills, crucial for change and growth. Learn to ask questions that help others develop new perspectives and solutions.
Conflict Resolution
Resolving conflict in customer service, interpersonal disagreements, or work situations requires skill for a win-win outcome. Start by understanding difficult situations and your conflict resolution style. We’ll guide you to incorporate more tools and skills, creating a positive environment and amicable solutions, even in sensitive situations. In this interactive workshop, participants will build their skills in handling difficult situations.
Negotiation Skills: The Art of Working with People to Get the Results You Want
You negotiate daily at work and at home. Unskilled negotiators may back down or cut negotiations short out of fear. Learn to prepare for any negotiation, use effective language, listen and question well, and assess options. Feel empowered to negotiate with anyone, even difficult people, using a proven process and template. After this training, you will WANT to negotiate!
Train the Trainer
Gain an understanding of how adults learn in this workshop, which will provide you with four key presentation strategies, and augment your skills in presenting, managing the training room, creating needs assessments, crafting clear training objectives and instructional design tools, including incorporating feedback into future training.
Customer Service Skills
Great customer service is crucial for business success. This interactive training will empower you to build your customer service skills to a higher level of excellence.
Hiring Best Fit Employees
Effective hiring is critically important for organizational success, yet often overlooked when applicants are plentiful. Join us to uncover the myths, challenges, and common mistakes in hiring. Learn what to ask, what to avoid, and discover the latest tools and techniques to select “best fit” employees.
Indigenous Awareness – Truth and Reconciliation
This training explores terminology differences, such as First Nation, Inuit, Metis, Indigenous and Aboriginal. It provides an overview of the Michi Saagiig peoples of the Kawartha Lakes region and associated Treaties. Participants will learn about the history and legacy of discrimination against Indigenous communities, including residential schools, and discuss relevant Federal, Provincial and Municipal jurisdictions. This training can be delivered in-person, or in a self-paced online format.
Indigenous Cultural Competency
This training provides a comprehensive understanding of Indigenous peoples in Canada, fostering cultural sensitivity, awareness, and appreciation.
Mental Health Awareness
Discover the difference between mental health and mental illness, and the stigma surrounding it. Participants will learn to recognize signs of mental distress in staff, use verbal de-escalation techniques, and communication strategies to address distraught, agitated or aggressive employees, and manage stress.
Workplace Mental Health & Accommodation: A Leader’s Legal and Practical Toolkit
Equip yourself as a leader to confidently recognize and respond to workplace mental health concerns while meeting legal and confidentiality obligations. Strengthen your ability to use safe, non‑probing language, separate performance issues from health needs, and design reasonable accommodations and phased returns-to-work that protect dignity. Build your awareness of psychosocial risks, sharpen your crisis‑response instincts, and reinforce psychologically safe leadership behaviours you can apply immediately.